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Frequently Asked Questions
Ordering and Delivery FAQs
Can I buy izzo as a gift?
Yes. Gifting izzo is a great way to show your friends that you want to see them Smile On! You can ship them a 4-in-1 System, a refill pack, or even a subscription to Subscribe & Save.
Where can I see my order history?
Visit your account page here to view your order history and manage all things izzo.
How do I change or cancel my order?
Visit your account page here to change or cancel your order, and manage all things izzo.
How can I update or delete my account?
Reach out to our Smile Support Team over email, by direct chat, or by calling 1-877-IZZONOW.
Where does izzo ship to?
izzo ships anywhere in the U.S.
I just placed an order. When will it arrive?
Most izzos ship in 3–4 business days, depending on your location. We’ll send you an email as soon as it’s shipped. You can also check your order status on your account page here.
My izzo hasn't arrived or was damaged during shipping. What should I do?
We’re sorry your izzo didn’t arrive as planned. Our Smile Support Team is ready to help fix the problem. You can reach them over email, by direct chat, or by calling 1-877-IZZONOW.
What are your accepted payment methods?
We currently accept Visa, American Express, or Mastercard.