WE ARE HERE TO HELP
Frequently Asked Questions
Ordering and Delivery
Where can I see my order history?
Reach out to our Smile Support Team over email, by direct chat, or by calling 1-877-IZZONOW.
How do I change or cancel my order?
Reach out to our Smile Support Team over email, by direct chat, or by calling 1-877-IZZONOW.
How can I update or delete my account?
Reach out to our Smile Support Team over email, by direct chat, or by calling 1-877-IZZONOW.
Where does izzo ship to?
izzo ships anywhere in the contiguous U.S.
I just placed an order. When will it arrive?
Most izzos ship in 3–4 business days, depending on your location. We’ll send you an email as soon as it’s shipped. You can also check your order status on your account page here.
My izzo hasn't arrived or was damaged during shipping. What do I do?
We’re sorry your izzo didn’t arrive as planned. Our Smile Support Team is ready to help fix the problem. You can reach them over email at smileon@izzosmile.com, by direct chat, or by calling 1-877-IZZONOW.
What are your accepted payment methods?
Visa, American Express, and Mastercard are accepted on the izzo site.